Reporting & Analytics
Performance monitoring and insights
Reporting Features
Standard Reports
Pre-built reports for common ITIL metrics and KPIs.
- • Incident volume and trends
- • SLA performance reports
- • Team productivity metrics
- • Service availability reports
Analytics Dashboard
Real-time dashboards and performance analytics.
- • Real-time ticket status
- • Performance trend analysis
- • Resource utilization metrics
- • Custom dashboard creation